Customer Care

Here at The Torrington Water Company, our customers are our number Art one priority. They tell us what they care about most is water quality, quick response and knowledgeable staff. We couldn't agree more. That's why we spend so much of our time and resources focused on these critical areas.

Beakers 6-30 We are your locally owned water company. We work for you, drawing on the expertise, technology, and a deep seated knowledge of our water system. Maintaining high water quality standards and dependable service is what we deliver to our customers in Torrington, Burlington, Harwinton, Litchfield and New Hartford. We are also dedicated to finding ways to do it better.

From this page you can find a wealth of information about us. From water rates, paying your bill online, conservation tips and the most recent water quality report.

We hope that you find what you need.  Email us if you have any requests for further information.